COVID-19 FAQs | Avecina Medical

COVID-19 FAQ

COVID-19 FAQ

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What insurance plans are accepted?
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We accept most major plans, including AARP/UnitedHealthcare, Aetna, Ambetter, Amerigroup, Blue Cross and Blue Shield, Cigna, Humana, Medicaid (Florida), Medicare, PHCS/MultiPlan, TriCare, and UnitedHealthcare/UMR. Check your specific plan or call your nearest clinic before visiting.

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Do your clinics have on-site X-rays and lab testing?
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Yes. Every location offers on-site X-rays. Clinics also perform standard in-house tests such as rapid strep, influenza A/B, drug screening, urine pregnancy, and urinalysis, supporting quicker diagnoses and treatment decisions during a single visit for patients.

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When should I choose urgent care versus the ER?
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Choose urgent care for non-life-threatening needs such as burns, lacerations, sprains, and fractures. Emergency rooms treat serious or life-threatening injuries and conditions. If you suspect stroke symptoms, severe chest pain, or trauma, call us.

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How fast are COVID-19 test results available?
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Rapid antigen results are usually ready within 2–4 hours. Rapid RT-PCR testing is also available with results in 3–4 hours; note that rapid RT-PCR is self-pay only, while standard insurance-billed RT-PCR may take 5–7 days.

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What conditions does Avecina Medical Urgent Care of Durbin treat?
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At Avecina Medical Urgent Care of Durbin, we provide care for common illnesses and minor injuries. This includes conditions such as colds, flu, infections, sprains, simple fractures, minor burns, wounds, and other non-life-threatening urgent care needs

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Do I need an appointment at the Durbin Park urgent care, or do you accept walk-ins?
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You do not need an appointment at our Durbin Park urgent care; we accept walk-ins. However, if you prefer to schedule your visit in advance to minimize waiting time, you can book your appointment online.

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Do you offer pediatric urgent care at the Durbin Park location?
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Yes, our Durbin Park location offers pediatric urgent care for infants over 6 months, children, and teens. We treat conditions such as fevers, coughs, sore throats, stomach bugs, rashes, minor burns, sprains, and other non-emergency pediatric issues.

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Does the Durbin urgent care have on-site X-rays and rapid testing for flu and strep?
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Yes, our Durbin urgent care provides on-site X-rays and rapid testing for both flu and strep throat. This enables patients to receive a diagnosis, treatment recommendations, and a follow-up plan during their visit.

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What does Avecina’s adult & pediatric general medicine include?
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Avecina’s adult and pediatric general medicine offers general pediatric and adult medical care for common non-urgent needs, providing evaluations and prescription refills. Walk-ins welcome; no appointment needed. Sports physical services are available at locations nearby today.

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Which conditions are commonly treated?
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We treat asthma, hypertension, diabetes, and other conditions, minor illnesses, and injuries, under adult and pediatric general medicine. If needed, we coordinate refills and follow-ups. Sports physical examinations are available to clear participation requirements.

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Do I need an appointment, and what are your hours?
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No appointment is needed; walk in during posted hours: Monday–Friday 8 am–8 pm, Saturday–Sunday 8 am–5 pm. Our clinics provide adult and pediatric general medicine care during those hours at our locations.

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Do you accept insurance and self-pay?
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Yes. Avecina accepts plans, including Aetna, blue cross blue shield, Cigna, Medicare, Medicaid (Florida), Tricare, UnitedHealthcare, and more. Adult and pediatric general medicine visits and sports physical services are available with insurance or self-pay rates.